How the refill system works

We invite you to bring your own containers, though don’t worry if you arrive empty handed- we do have brown paper bags here for you, plenty of attractive refillable jars and bottles available to buy, and often we have pre-used, clean containers for you to re-use and take away if you wish. Alternatively, If you’d rather we filled your containers for you we will.  Additionally, you can drop them off with a list, we will fill them accordingly and you can pick them up later when you are ready.

 
 
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1. WEIGH

Weigh your empty container on our scales and grab the bar-code sticker the scales give you.

 
 
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2. FILL

Fill your container with the amount you want.

 
 
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3. WEIGH

Return to the scales, scan your bar code and re-weigh - the scales will give you a new little sticker with the true weight of your goods.

 
 
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4. PAY

Pay at the till. It may be new to you, but really it is simple. We are always on hand to help.